Processing Times & Postage
Our current processing time for preorder/made in items is 2-5 Weeks from date of purchase. For in stock items our current processing time is 2-5 Business Days from date of purchase. If you have purchased both in stock and preorder/made in items all items will be processed together. If you would like to have your in stock items sent out prior to your preorder items please contact us at email@example.com to arrange a split postage fee.
Processing time does not include postage time - this is an additional time frame once your order has been dispatched.
Please kindly be patient as our team will be doing their very best to get your order out to you.
For postage in Australia there is a standard FLAT RATE shipping cost of $10.00 for orders under $100.00.
All orders over $100.00 receive FREE SHIPPING ! - This offer is WORLDWIDE.
*** All parcels will be issued with a tracking number ***
Once your items have left our store, we will not be held responsible for late, lost or damaged products.
Please ensure that you have provided the correct address details, Lullaby Lane will email you if your parcel is returned to us however if redelivery is required an additional $10.00 will be charged to repost your item, please double check your address during checkout to avoid this :)
As per Australia Post Guidelines, you need to wait up to the full 10 business days for your parcel to arrive, prior to emailing us. If you have been issued a tracking number, but no information is showing after 48 hours of receiving your confirmation email, please contact Australia Post directly and follow their instructions on how to lodge an enquiry.
PREORDER/MADE IN TIME FRAME:
We give an approximate dispatch time frame of between 2-5 weeks, this DOES NOT include postage, please allow 2-5 business days for postage on-top of this, you will be emailed once your item has left our store!
YES WE SHIP WORLDWIDE! We currently offer a flat rate of $14,95 for orders under $100 or FREE for orders over $100.
Costs of Postage is not refundable.
If there are any questions, feel free to email us at: firstname.lastname@example.org or contact us via our Facebook page anytime!
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